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Frequently Asked Questions

Why such low prices?

  • Derevko only sell wetsuits online direct to our customers, so we can keep prices at wholesale levels.

Why did the price go up?

  • We aim to keep prices as low as possible. Our main cost is the manufacturing, which is paid for in US $. If the AUS $ drops in value against the US $, then prices must go up accordingly. 

How do I know my size?

  • We use European standard sizing for all our Derevko Wetsuits.
  • If unsure of your size, please check our size chart (view size chart) for a conversion table.

What if I bought the wrong size?

  • As we only sell westuits online, we will gladly exchange any Derevko Wetsuit, provided they are returned to us un-used and with all packaging attached.
  • Purchases may only be exchanged for the same item color and style.
  • For international orders where the return was the result of our error and not exported using a freight forwarder, we'll reimburse you for the shipping costs after we receive it (if it's shipped using an economical method).
  • If an item is returned because the wrong size was selected, the return cost and cost for sending correct sized pair is liable to be paid by the customer.return shipping costs may be deducted from your refund depending on the reason for return.

What does limited lifetime warranty mean?

  • Warranties are determined by the factory. This means the warranty is limited to the lifetime of the westuit (from date of purchase). It does not mean your lifetime, your kids lifetime and certainly not the lifetime of a Galapagos Turtle. The factory expects that a wetsuit can last 2 years with reasonable use. Please refer http://www.derevkowetsuits.com.au/privacy-policy

My PayPal invoice says EarthlineSurf not Derevko Wetsuits, why is this?

  • EarthlineSurf is just the name of the Paypal account.  It is also used by other purchasers for different products, as well as Derevko Wetsuits in Australia.

How do I search for specific products on your website?

  • You can either browse by category or if you know the name of a style you looking for you can use the easy search bar tool.

How can I check on my delivery?

  • Visit the Delivery Information page where you can track your delivery. 
  • All Derevko Wetsuits purchased through this website are posted using Australia Post. Each time we ship an item we will notify you of your tracking number. Express Post is available for an extra fee.